Community Resources

Linn County has compiled a list of resources available to the community. This page will be updated as additional information becomes available. If you are a member of an organization offering community resources to those affected by COVID-19, please email County staff to request to be added to the resource page.

Information Hotline

A public hotline has been established for Iowans with questions about COVID-19. The line is available 24/7 by calling 2-1-1 or 1-800-244-7431.

Multi-Lingual Information

Multi-Lingual Information Hotline

A multi-lingual public hotline has been established for Iowans with questions about COVID-19. The line is available Monday-Friday 8:30 a.m. to 5:30 p.m. by calling 1-877-558-2609. Select a language from the menu (PDF) to be connected to an operator and interpreter or to leave a message. Native language voicemail is available 24/7 for calls placed after business hours. 

This hotline was launched by Refugee Alliance of Central Iowa and Lutheran Services in Iowa in partnership with 2-1-1, the Iowa Department of Public Health, and Polk County Health Department..

Linn Area Partners Active in Disaster (LAP-AID)

LAP-AID is a coalition of more than 30 local health and human service providers, government agencies, funding sources, and faith-based organizations seeking to build a better-prepared and more resilient Linn County by reducing duplicated services and inefficiencies during disasters.

Iowa Workforce Development

Iowa workers impacted by COVID-19 can visit the Iowa Workforce Development website.


Legal Assistance

Iowa Legal Aid is a resource for Iowans who need legal assistance related to the COVID-19 pandemic. Visit the Iowa Legal Aid website or call the hotline 9 a.m.-4 p.m. Monday through Friday at 1-800-332-0419. The COVID-19 Legal Advice Hotline is a project of Iowa Legal Aid, The Iowa State Bar Association, and the Polk County Bar Association’s Volunteer Lawyers Project.

This Hotline is a free service available to Iowans who are experiencing legal issues due to the public health crisis such as eviction, denial of unemployment benefits, employment issues, or identity theft. Callers will leave a message and Iowa Legal Aid staff will call them back. Those who meet Iowa Legal Aid’s eligibility guidelines will be connected with an Iowa Legal Aid attorney; those who are outside of Iowa Legal Aid’s eligibility guidelines will receive a call back from a volunteer attorney through The Iowa State Bar Association or the Polk County Bar Association’s Volunteer Lawyers Project.

School Meal Pick-up Locations

Many school districts in Linn County are offering meals for students under the age of 18. View a map of the meal pick-up locations. Details about when the meals are available can be found by clicking on the interactive fork and knife icons on the map.


Neighborhood Transportation Service (NTS) at Horizons will be expanding their after-hours service to provide day-time rides to work for those with critical employment transportation needs such as work at hospitals, grocery stores, care facilities, and convenience stores/gas stations. To schedule a ride, citizens should call 319-363-1321 at least 24 hours in advance. For more information about NTS services, schedules and regulations visit

Linn County LIFTS Paratransit service will continue to provide rides to existing customers for essential services including medical trips, pharmacy, dialysis or grocery. All other persons in need of essential medical transportation can contact LIFTS at 319-892-5170 to see if rides are available. Priority will be given to seniors and persons with disabilities. Vehicle capacity will be limited to follow social distancing protocols. Visit the LIFTS webpage.

NTS and LIFTS fares will be waived until further notice.

Other Resources